Our Approach to Privacy

Learn how we approach Privacy at Chartel Group, including the measures we take to build solutions that respect your privacy at scale.


Last updated on August 3, 2020.
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 Security at Chartel Group

At Chartel Group, security is at the core of our privacy practices. We engineer our products and services around a layered approach in terms of tools and technologies which allows us to build and enforce separate security policies to protect the different entryways to the applications you use everyday.

In an ever connected world, incidents are not uncommon, but we continuously plan for the unknown to ensure our incidence response is proactive to threats and continuously improves for the better.

Accounts and Access

We continuously monitor our network to keep your account safe and prevent unwanted access.
  •   Access only over HTTPS
  •   Two-Factor Authentication/2FA (Email, TOTP)
  •   Account Recovery
  •   Security Alerts
  •   Access and Privacy Controls
  •   Security Audit Log

Data Storage and Transmission

We use innovative tools to ensure your data is secure in transit and at rest.
  •   Data encrypted in Transit (TLS/256-Bit encryption)
  •   Data encrypted at rest
  •   Storage over secure Network
  •   Security Audit Log

Chartel Group is ISO 27001 Compliant.

 Beyond Legal Compliance

We believe you have a right to know what information is collected about you and how this information is stored and used. This forms the basis of our belief that Privacy is a Right. Besides our Data Security policies, we work towards achieving greater accountability and governance over our Privacy practices in the best way that serves you.

Privacy as a Right

At Chartel Group, you have complete control over how your information is stored and used.
  •   Choose what information is processed
  •   Update inaccurate or incomplete information
  •   Receive your data on request
  •   Automate the deletion of your data

Transparency and Accountability

Besides legal compliance, you have a right to know what information is collected about you and why.
  •   Clear Privacy Policy
  •   Notification on Policy Updates
  •   Legal Compliance

Earning your trust means a lot to us, and that is why we spend time and effort to build our products and services on a foundation you can trust.

Read our Privacy Policy

Privacy at Chartel Group