Privacy Policy

Application of Privacy Policy
This Privacy Statement explains the approach taken by Chartel Group Limited ("CHARTEL GROUP", "we" or "us") toward the personal information and data ("Your Information") that we collect with respect to your use of this Website. This Privacy Statement is therefore limited to information and data collected on this Website.
By using this Website and/or providing Your Information, you consent to: (1) our use of Cookies and our use of Your Information as described in this Privacy Statement; and (2) the terms and conditions of this Privacy Statement.

Use of Cookies
What are Cookies? Cookies are small data files which are placed on your computer or mobile device by a website's server when you visit most large websites. Each cookie is unique to your web browser and contains information such as the website address and a unique identifier. This enables our websites to recognize your computer or device.
We use cookies (including similar tracking technologies) on our websites to create the most effective websites possible for our customers and website visitors.
By using our websites, you agree that we may store and access the cookies on your device.

How We Use Your Information
At Chartel Group, trust is most valuable to us. In this regard, we always treat Your Information as confidential. We use best practices to keep it secure and abide by the relevant data protection and privacy laws.

Using Your Information – Purposes:
If you apply for products and services from CHARTEL GROUP, we will use Your Information for the purposes ("Purposes") of providing and operating the product or service you request and for other related purposes, including:

• Improving the effectiveness of our Services and Support functions
• Updating and enhancing our records to better understand your needs.
• Handling queries and complaints.
• For compliance with law, regulation and/or codes.
• To plan, conduct and monitor Chartel Group's business, including research and statistical analysis to improve our products and services.

Marketing
Some information collected on this Website may be used for marketing purposes. If you apply for products and services via other Chartel Group websites, Your Information may be used to inform you about other products and services that may be of interest. In certain jurisdictions, your consent will be required before we can do this.

Disclosing Your Information
We do not disclose your Information to third parties unless we have your permission or we are under a legal or similar obligation. This means, by way of example, that relevant Information may be disclosed:

• To regulators, supervisors, governments or quasi-governmental authorities in countries where we or third party service providers have a presence.
• To evaluate the effectiveness of our marketing of the Website and for statistical analysis.

Retaining Your Information
Chartel Group makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

Privacy, Security and Communication over the Internet
The Internet is not an entirely secure form of communication and carries with it risks including the risk of access or interference by unauthorized third parties. As much as we maintain policies to ensure the safety of Your Information, it is your responsibility to maintain the secrecy of any user IDs and login passwords you hold. Information passing over the Internet may be transmitted internationally (even when sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than in your country of residence. As a result, we do not accept responsibility or liability for the confidentiality, security or integrity of Your Information in connection with its transmission over the Internet. In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, prevent or detect crime or unauthorized activities, we reserve the right to monitor all Internet communications including web and email traffic into and out of our domains.